Help Center
Help center
Quick answers for shopping with EvKor Technologies.
Find guidance on account signup, OTP verification, delivery, secure online payments, warranty, returns, and verified reviews.
How do I create an account?
Open My Account, enter your details, verify with OTP where required, and save your Ghana Post Digital Address for delivery.
How do I pay?
Checkout supports secure Mobile Money and card payment options. Follow the instructions shown by the selected payment provider to complete payment.
Why is my digital address required?
It helps identify the delivery location more accurately and can be saved to your account for future orders.
When can I review a product?
Verified buyers can review a product after three weeks, giving enough time to receive and use the item.
What if a product has an issue?
Contact support with your order number, product name, and evidence of the issue so the store can review it.
Are products new or used?
Check each listing. Products may be new, open-box, used, refurbished, or imported pre-owned depending on stock.